Clearing Browser Cache
Your browser stores files from previously visited sites and may reference those files locally on your computer rather than fetching and reloading the page from the website’s server. This decreases the time it takes for pages to load for you, especially if a site is frequently visited and/or there are recurring features and elements on the website.
You can refresh the page to load the most current page from the website’s server or clear these locally stored files from your browser.
Mozilla Firefox
Toolbar: Click the triple horizontal bars icon to the right of the address bar. Click the History button and then the option to Clear Recent History. Set the ‘time range to clear’ to ‘Everything’. Select both Cookies and Cache from the list of options. Press the Clear Now button
Keyboard shortcut: Press CTRL + SHIFT + DELETE at the same time on your keyboard. Set the ‘time range to clear’ to ‘Everything’. Select both Cookies and Cache from the list of options. Press the Clear Now button.
Google Chrome
Toolbar: Click the triple horizontal bars icon to the right of the address bar. Hover over the History menu and select the History menu option. Click the Clear all browsing data button. Set the ‘Time range’ option to ‘All time’. Select both ‘Cookies and other site data’ and ‘Cached images and files’ from the list of options. Click 'Clear data.'
Keyboard shortcut: Press CTRL + SHIFT + DELETE at the same time on your keyboard. Set the ‘Time’ option to ‘All time’. Select both ‘Cookies and other site data’ and ‘Cached images and files’ from the list of options. Click 'Clear data.'
Internet Explorer
Toolbar: Click the Gear icon or click Tools from the menu bar. Select Internet options. In the General tab, select Delete from the Browsing history section. You will want to make sure that Temporary Internet Files and Cookies are selected, and then select Delete. You will receive a notification when the history has been deleted.
Keyboard shortcut: Press CTRL + SHIFT + DELETE at the same time on your keyboard. You will want to make sure that Temporary Internet Files and Cookies are selected, and then select Delete. You will receive a notification when the history has been deleted.
NOTE: If you are using Internet Explorer 9, make sure that the Browser Mode and Document Modes match up and both display IE9 (From Tools > Select F12 Developer Tools). The browser has a tendency to revert to IE7 and IE8 modes which will affect how a webpage is displayed for you.
Safari
Toolbar: Make sure your Safari browser window is selected. Click Safari from the menu bar at the top of the screen and then select Preferences. Select the Privacy menu option and then click the Remove All Website Data button. To also clear your browser history, click History from the menu bar. Set the time range to ‘All History’ and click the Clear History button.
Keyboard shortcut: Make sure your Safari browser window is selected. Press COMMAND + Y at the same time on your keyboard. Click the Clear History button in the bottom left corner of the window.
Mozilla Firefox
Toolbar: Click the triple horizontal bars icon to the right of the address bar. Click the History button and then the option to Clear Recent History. Set the ‘time range to clear’ to ‘Everything’. Select both Cookies and Cache from the list of options. Press the Clear Now button.
Keyboard shortcut: Make sure your Firefox browser window is selected. Press COMMAND + SHIFT + DELETE at the same time on your keyboard. Set the ‘time range to clear’ to ‘Everything’. Select both Cookies and Cache from the list of options. Press the Clear Now button.
Google Chrome
Toolbar: Click the triple horizontal bars icon to the right of the address bar. Hover over the History menu and select the History menu option. Click the Clear all browsing data button. Set the ‘Time range’ option to ‘All time’. Select both ‘Cookies and other site data’ and ‘Cached images and files’ from the list of options. Click 'Clear data.'
Keyboard shortcut: Press COMMAND + Y at the same time on your keyboard. Set the ‘Time range’ option to ‘All time’. Select both ‘Cookies and other site data’ and ‘Cached images and files’ from the list of options. Click 'Clear data.'